Patta US orders

  • Can I change or cancel my order?

    Can I change or cancel my order? After completing your order there's a small gap to cancel your order. However we can't guarantee that we can cancel your order. Our fulfillment center processes orders instantly and we are not able to interfere in this process if this has already started. If you...

  • What is the status of my order?

    What is the status of my order? If you have a tracking number of a Patta order, please track the parcel here: For UPS: https://www.ups.com/track?loc=en_US&requester=ST/

  • Can I get my VAT back when I am ordering from a EU country?

    Can I get my VAT back when I am ordering from a EU country? For customers ordering in the EU it is not possible to get a refund or deduction of any VAT at Patta. If you're from the EU it is best to order from our worldwide website www.patta.nl that ships from The Netherlands.

  • Where can I find more information on a product?

    Where can I find more information on a product? All our products in our webstore are provided with an extensive product description of the product. Please scroll down on the product page to find the product description and size guide. Don't hesitate to contact customer service for specific quest...

  • There is a problem with the order I received

    There is a problem with the order I received. If you have a problem with the order that you received, for instance, you have received a wrong item or the item has a defect, then you can use our return portal to send back the item via www.pattaclothing.us/returns. Please upload clear images of th...

  • Can I use an alternative shipping address?

    Can I use an alternative shipping address? For orders placed online we provide the option to ship to an address different to the billing address. However, for security reasons, this service is discretionary. We reserve the right to only ship to the billing address or to verify details with our c...

  • Can I change my shipping address after placing an order?

    Can I change my shipping address after placing an order? If you have made a mistake with your shipping details please contact our Customer Services team immediately via email, telephone or Live Chat and we will  resolve the issue. Please contact us on info@pattaclothing.us or +1 (855) 909-2888 ...

  • How do I know if my order was successful?

    How do I know if my order was successful? You’ll receive a confirmation email as soon as your order has been placed and is being processed. You will receive a tracking email once your order has been picked, packed and is ready to be dispatched. If any other issues occur, our customer service te...

  • I may have ordered Patta products from a fraudulent website?

    I may have ordered Patta products from a fraudulent website? We’re sorry to hear you may have purchased from a scam website. Patta is aware of some fraudulent websites that are currently circulating and we are doing all we can to defend our brand by having these websites removed, but unfortunat...